Agent Testimonials

Frontiers Travel

Australia

"Our experience with Epic Private Journeys has been flawless. From the initial inspiring proposal, the detailed cost breakdown, hand-holding along the way (including conference calls with clients to help close sales) to the gorgeous final documents, it is a seamless process! The best part is the personal service delivered to the clients on site and the great communication with the clients during their trip. Also the feedback to the agent during the trip is invaluable. I entrusted some of my most VIP clients to Epic and they've been nothing less than thrilled with the arrangements!!"

Alpine Travel of Saratoga

Australia

"I had a wonderful talk with Joan yesterday. She said Orion was the best cruise she's ever been on and this trip was one of their very best ever.

Thanks so much for taking care of them. I've already recommended Epic to two other Virtuoso agents that I know handle high end Adventure clients. The documents, the constant updates while our clients are traveling and the attention to meeting with our clients are a real plus and make you above the competitors.

I hope we work together again in the near future."

Cardoza Bungey

Tanzania & Kilimanjaro climb

"Amazing report from Tracy and Steve. They LOVED everything and were definitely very appreciative of your attention along the way. The wine was a hit, so was the upgrade at River tree, loved Sayari and Matemwe.

Thank you for making me shine ....in her eyes...

I wanted to say a heartfelt big thank you for your team in making their trip an adventure from beginning to end."

Classic Travel

Australia

"I hated leaving your beautiful country! I really have fallen in love. I wanted to thank you both [Marg and Pedro] so much for everything you did, you two are truly special! I have already told everyone that they have to use only Epic from now on. You really blew me away.  I was telling everyone at work what beautiful documents you have and they all want to see them. We really like nice documents here and if you have good documents, they'll book you.  Thank you again so, so much!!!

P.S. If you know an Australian looking to marry an American Woman and move her to Australia...give him my number ;)

Thank you, thank you, thank you!!!!"

Indagare

Australia

"Thanks Pedro. You always take such wonderful care of our clients, we really appreciate your attention to detail and personal touch!!!! We look forward to sending lots more trips your way."

L'Espace Tours (Brazil)

Australia

"It is all so amazing."

Mint Lifestyle

Australia and PNG

"I must tell you that I have been incredibly impressed with Epic in Australia, you guys do a phenomenal job, and you just "get it" at our level..."

Tourism Queensland

Australia

"You guys made a big impression not only through a well put together and executed itinerary, but through your fantastic passion, knowledge and obvious love of the destination. I was very impressed with your efforts, and through conversations with all our group, I know you really made the trip extremely memorable for all of them!

"I will be surprised if you do not see any business out of your efforts in this trip. I will be more than confident in passing on your details when suitable requests come through."

Worldview Travel

Australia

"Thank you once again as my friends enjoyed their trip so very much.

They were so appreciative of your personal contact with them and really appreciated your services.

They enjoyed everything so very much."

Admiral Travel

Australia

"I can't even begin to thank all of you for the incredible time I experienced while in your company!

I could easily live here, the people and place are so nice.

The landscape, water and wildlife are some of the most incredible I have ever seen. But far more important than that I had the pleasure and privilege of meeting some of the most wonderful people in the entire world. I can't even put in to words how much I appreciate the kindness that was shown me during my visit and have to tell you that in all my travels, because of each of you, this was by far the best. So a great big thanks to all of you: Brad, Pedro, Sally, Rod, Barney and the adorable Michaela. I look forward to working with you, and most especially to our next visit."

Cruise Masters / Concierge Travel Advisors

Australia

"I can't fully express in words what a wonderful experience this famil was. Pedro, your experience and passion for Queensland shines through in everything you do. Your enthusiasm is contagious and my time with you showed me firsthand that Epic Private Journeys is a wonderfully unique product. You stand alone in this industry and are a true shining star. I am confident that when my best clients are ready for their visit to Australia, they will be in the best hands with you.

This once in a lifetime experience has given me the confidence to sell Queensland with passion and excitement. Thank you for your generosity and graciousness. I look forward to sending my clients your way and hope our paths cross again in the not-too-distant future."

"I literally cannot put into words how wonderful the Virtuoso famil with Epic was. [Pedro] did such a fabulous job and the itinerary was so well executed. I can't thank you and the rest of the Epic team enough for your work and generousity. I can really see the difference in the product that Epic offers and I know that when my best clients are ready to travel to the South Pacific that you will be the perfect hosts."

Cardoza Bungey

Australia

"Sounds like EPIC has really come through for Deana and we thank you for that!"

Thank you so much for your thoughtful and informative email regarding her visit. I must stay that the fine people at Epic certainly went out of their way to make sure it all went well and thank you so much for that. I can't recall any supplier going so far past that extra mile! You all went 1,000 extra miles!"

Frontiers Travel

Australia

"Thank you for looking after them so well!"

L'Espace Tours

All

"Epic Private Journeys is the most professional tour operator for Australia, East and Southern Africa among the travel industry. We have developed a strong working relationship with their team. All business conducted with them entails total seamlessness with a high level of attention to detail to ensure total client satisfaction.

We highly recommend Epic Private Journeys for any endeavor."

McCabe World Travel

Australia

"That is just fantastic. Like I mentioned before, you really did an amazing job, I love the fact that you are following up while they are traveling, it makes a big difference for the clients as well! Thanks so very much for all you do!"

Royal International

Australia

"Thank you for the update. It is ALWAYS with total confidence I send clients your way. You always shine! Thanks again for returning happy clients back to the US. You make me look good!"

Valerie Wilson Travel

Australia

"I just wanted to take a minute to let you know what a fantastic job Pedro and his team did working with me on my client's upcoming honeymoon. This is the first time I am using a Destination Specialist rather than a tour company and I am quite pleased. My client has been quite pleased with the professionalism and product knowledge Pedro and his team has shared with putting together this package.

Thank you again for a job well done."

Poe Travel

Australia

"It will be an incredible honeymoon, especially with Epic Private Journeys taking care of every detail. So many of our clients that have traveled with them are still in contact with Pedro and Marg as they have become friends. I trust in them explicitly and can only say wonderful things about them personally and professionally.

My partnership with Epic Private Journeys reflects the definition of No Worries. I love working with then based on the care and detail that they devote to each itinerary to ensure a once in a lifetime experience for my valued clientele. This process starts from my first conference call with an experienced Epic representative and the client to ensure that each of our expectations is met. As soon as the clients touchdown in Australia, they are met by someone who reviews the components of their trip and addresses any questions. Clients are issued a cell phone so that an Epic representative can keep in touch with them at every new destination. And, that same Epic representative stays in touch with me via daily e-mail updates, giving me peace of mind for my clients and allowing me to experience the itinerary that we have all carefully crafted together. Each member of the team at Epic is a true ambassador of the country they love. Their desire to share genuine life-changing experiences is evident through their incredible itineraries, but even more so by each client who returns home and shares their joy and gratitude for an amazing Australian adventure. This level of fulfilment comes from a perfectly planned itinerary, from start to finish - a service that Epic has truly mastered."

Brownell Travel

Australia

"Pedro, I want to Thank You again for the amazing opportunity to travel with Epic Private Journeys, and to experience your product, your thoroughness and your exceptional service! Marq is wonderful! We all enjoyed her so very much, and hope to see her again soon as well! Thank you for the open invitation to visit anytime, and it stands for Memphis as well!! Love to have you both!"

Century Travel

Australia

"You treat each and every client as a VIP! Your quick responses to all questions and your documents are outstanding.

We look forward to working with you all more!"

Hill Barrett Travel

Australia

"It was absolutely amazing being part of this trip and I don't think I could ever thank you enough for such an amazing holiday! There was not a single part I did not enjoy (except coming back to the states). You did an exceptional job on the itinerary and everything was lovely. I do wish you the best of luck with business and will keep you in mind for future clients and will definitely pass on your information to any colleagues who need a great company to work with in Oz.

The bush spices are delicious; it added a great flavor to my grilled chicken last night :-) Thanks for picking that up."

L'espace Tours (Brazil)

Australia

"The Barrier Reef is so wonderful, I never knew how beautiful it could be."

Mint Lifestyle

Australia

"Lizard Island has the best beach I have ever seen."

The Travel Team

Australia

"I was spellbound when I first looked at your itinerary. Wow. Surely Marg does such an excellent job that no one could match her skills. I know that for sure, since I certainly try and have been trying for years. My work doesn't come up to her quality. Let's say that she has given me a new purpose – to see if I can indeed improve my own itineraries, although they won't come close to hers.

Thanks for all the help you given us. It's appreciated!

Valerie Wilson Travel International

Australia

"You are the best! Elaine and Marc called from the car leaving the airport-they were riding high!!!! Thank you thank you thank you."

Contact Details

Head Office - Brisbane

This email address is being protected from spambots. You need JavaScript enabled to view it.
address:
7/35 Woodstock Road
Toowong, Brisbane
Queensland 4066 Australia
postal:
102 Camp Street
Toowong, Brisbane
Queensland 4066 Australia

t + 61 [0]7 3720 8554
f + 61 [0]7 3720 8553

Inbound Operations (Australia)

t + 61 [0]7 3720 8554
f + 61 [0]7 3720 8553

Inbound Operations (Africa)

t + 27 31 903 4135

Inbound Operations (Americas)

t + 1 858 356 9411 (PCT)

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